Aberdeen Customer Centricity Knowledge Is Power In The Age Of The Customer
Increasing shareholder value is a top priority for all businesses. However, financial results don’t improve...
Increasing shareholder value is a top priority for all businesses. However, financial results don’t improve by themselves. Companies must first delight their most important stakeholder: customers. This document outlines how the Best-in-Class firms use efficient content processes to achieve higher levels of customer centricity.
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