Re-Thinking Enterprise Tech Support For The World Of Internet Of Things
Way back before the phrase “Internet of Things” was hot (in fact, way back before there was an Internet), there were connected ATM devices. The ATM was actually pioneered by IBM in the 1960s and 1970s and went on to change the face of banking.
24/7 availability gave customers more options while also freeing up time for bank workers to sell additional services and provide support, rather than just handling money. Over the years, the ATM’s technology has changed drastically, reaching the point where there’s something of an arms race between bankers protecting customers, and criminals attempting to skim
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